Business | Pexels by fauxels
Business | Pexels by fauxels
Join Rogan Stoops, Assistant Director of Business & Leadership Programs, for this Bring-Your-Own-Lunch & Learn event focusing on how to cultivate excellent customer service.
Date:
March 2
Time:
12:00 PM - 1:00 PM
Location:
CRST International Graduate Center
Event details
Customer service isn’t simply bright smiles and “May I help you?” but the action taken to help triage problems that require quick resolution—and then following up to eliminate root causes to ensure that future customers do not experience—or re-experience—the same problems.
Join Rogan Stoops, Assistant Director of Graduate Business & Leadership Programs, for this Bring-Your-Own-Lunch & Learn event. A 45-minute presentation begins at noon with time to network following.Want to learn more? Bring the discussion to your workplace by scheduling one of our other Microlearning Opportunity topics with our faculty.
Original source can be found here.
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