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Iowa City Today

Wednesday, November 20, 2024

Four quick tips to solve your tech issues

Genbusiness005

University Of Iowa Hospital & Clinics recently issued the following announcement.

Tech issues: We’ve all experienced them. They can be anger-inducing, annoying, and just downright inconvenient. The good news? We’ve compiled a short list of tips to help ease your tech troubles.

Password support: Reset, unlock, or change

You can reset, unlock, or change your HealthCareID password by visiting the HealthCareID Solution Center.

Submitting service tickets and checking existing ones

You can visit the Enterprise Service Center self-service portal to submit tickets to request services or report incidents, once signed in with your HawkID.

Adding a work email to your phone or tablet

Download the PDFs below to learn how to add a work email to your phone or tablet.

Downloading Epic Haiku or Canto on a mobile device

Visit the Epic Education page and click on the Device Configuration for Haiku link associated with the type of phone you have (Android or iOS). This page also contains information and training on how to use Haiku.

Original source can be found here.

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